Privacy Policy

This Privacy Policy explains how Seven Labs LLC collects, uses, discloses, and protects personal information in connection with Evento and related services.

Effective date: February 25, 2026 | Last updated: February 25, 2026

Seven Labs LLC ("we", "us", "our") operates Evento, an open-source events platform. This Privacy Policy describes how we process personal information when you use our Services.

By using the Services, you acknowledge the practices described in this Privacy Policy. If you do not agree, do not use the Services.

This Privacy Policy does not cover information processed solely by event organizers, venues, payment providers, or other third parties acting as independent controllers or businesses.

Table of contents

1. Scope and Roles

This Privacy Policy applies to personal information processed through Evento websites, applications, APIs, support channels, and related communications.

Depending on context, we may act as a controller, business, or processor/service provider. Event organizers and integrated third-party services may independently determine their own processing activities.

2. Information We Collect

We collect information you provide directly, information collected automatically through use of the Services, and information received from third parties.

  • Account and profile information, such as name, username, email address, profile image, biography, and account preferences.
  • Event and community information, such as event listings, RSVPs, ticketing metadata, invite lists, attendee interactions, organizer notes, and moderation history.
  • Communications and support data, such as messages, feedback, abuse reports, and support requests.
  • Transaction and billing metadata, such as payment status, processor references, refunds, chargebacks, and compliance flags from payment partners.
  • Device and usage data, such as IP address, approximate location, browser and device identifiers, operating system, referral URLs, diagnostics, and interaction logs.

3. Sources of Personal Information

We may obtain personal information from you, from your devices and browser, from event organizers and attendees, from integrated authentication and payment providers, and from anti-fraud or security partners.

4. How We Use Personal Information

We use personal information to operate, maintain, secure, improve, and provide the Services, and to comply with legal obligations.

  • Provide core product functionality, account authentication, event workflows, and customer support.
  • Personalize content, recommendations, and ranking signals based on platform activity and settings.
  • Detect, investigate, and prevent fraud, abuse, security incidents, policy violations, and illegal activity.
  • Process transactions, payouts, and records with third-party processors and financial partners.
  • Perform analytics, debugging, quality assurance, and performance monitoring.
  • Send transactional, service, legal, and policy-related communications.

6. Cookies and Similar Technologies

We and our partners may use cookies, SDKs, local storage, pixels, and similar technologies to remember preferences, keep you signed in, measure usage, prevent abuse, and improve performance.

  • Essential technologies are used for security, authentication, and core site operation.
  • Analytics technologies help us understand feature usage and reliability trends.
  • You may control cookies through browser settings, but disabling certain technologies may limit functionality.

7. Public Content and Open Platform Visibility

Certain profile fields, event details, comments, attendance indicators, and organizer content may be visible to other users or publicly accessible depending on feature settings and event privacy configuration.

Content posted in public areas may be copied, indexed, reshared, or retained by other parties outside our control.

  • Do not post sensitive personal information in public fields.
  • Organizers are responsible for configuring event visibility and attendee disclosures in compliance with applicable law.

8. How We Share Information

We may share personal information as reasonably necessary to provide and secure the Services and to comply with law.

  • With service providers and vendors that support hosting, analytics, communications, security, customer support, and infrastructure.
  • With event organizers, attendees, and communities when required by the relevant product feature or transaction flow.
  • With payment processors, compliance providers, and financial partners for transaction handling and fraud prevention.
  • With legal authorities, regulators, and law enforcement when required by law or when necessary to protect rights, safety, and platform integrity.
  • In connection with mergers, acquisitions, financing, reorganization, bankruptcy, asset sales, or similar corporate transactions.

10. International Data Transfers

We may process and store information in the United States and other jurisdictions where we or our service providers operate. Data protection laws in these jurisdictions may differ from those in your region.

Where required, we use lawful transfer mechanisms and contractual safeguards for cross-border data transfers.

11. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including service operation, compliance, dispute resolution, fraud prevention, and enforcement of legal rights.

  • Retention periods vary based on data category, legal requirements, account status, and risk signals.
  • We may retain certain data in backup, audit, and legal hold systems for legitimate legal or security purposes.

12. Data Security

We implement administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, and alteration.

No system is completely secure. You are responsible for securing your credentials, devices, and account access methods.

  • If you believe your account or data may be compromised, contact us immediately at [email protected].

13. Your Privacy Rights and Choices

Depending on your location, you may have rights to access, correct, delete, restrict, or object to processing of your personal information, and to request portability of certain data.

  • To submit rights requests, contact [email protected]. We may verify identity and authority before acting on a request.
  • You may have a right to appeal certain request decisions where provided by law.
  • We will not discriminate against you for exercising privacy rights as prohibited by applicable law.

14. U.S. State Privacy Disclosures

For residents of U.S. states with privacy laws, we describe categories of personal information collected, purposes of use, categories of recipients, and rights request methods in this Privacy Policy.

We do not sell personal information for money in the traditional sense. If a data transfer qualifies as a sale or sharing under applicable law, you may exercise opt-out rights by contacting us.

15. EEA, UK, and Similar Region Disclosures

If you are in the EEA, UK, or similar jurisdictions, you may have rights to lodge complaints with a supervisory authority and may request information about legal bases and transfer safeguards used for your personal information.

16. Minors

The Services are not directed to children under 13 (or older minimum age where required by local law). If we learn that we collected personal information from a child in violation of law, we will take appropriate action, which may include account removal and deletion of related data.

17. Do Not Track and Global Privacy Signals

Some browsers and extensions transmit do-not-track or global privacy preference signals. Because standards are evolving, we may not respond to all such signals in every context. Where legally required, we will apply required opt-out preferences.

18. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will post the updated version and revise the effective date. Material updates may be communicated through the Services or by other reasonable means.

If you are an organizer, you may have separate privacy obligations to attendees and must provide your own compliant notices where required by law.

This Privacy Policy is intended to be transparent and practical, but it is not legal advice for your independent business obligations.